Please note, Password changes for Exchange Mail accounts can take up to 30 minutes to take effect.

You will need to either update the password on any device set to receive your Sutton email (Android devices, Outlook, Mac Mail) or delete the account entirely and set it up as new (iPhone, iPad). You can find the settings for these below.

To update the password on your Android device, Outlook account, Mac Mail, or Microsoft surface device, please go into your account settings, and enter your new password in all required fields. See http://university.sutton.com/library/sutton-support.

iPad and iPhone setup (you must delete the current account on your phone and add it again with your new password): https://www.youtube.com/watch?v=wNpXwLUleho (IMAP) or https://www.youtube.com/watch?v=qaFySbanO84 (POP).

If you are still experiencing issues, please contact your office administrator or email support@sutton.com.